As an IT Help Desk Support Professional, I am experienced in assisting adults with complex computer issues. I like helping people to become more confident and self-sufficient with many subjects including math, English, and technology. I enjoy translating technical jargon, and coaching and mentoring folks to learn by doing. I like assisting people to find the answers for themselves. When this is done, I sincerely believe that people will learn the material better and will be more successf...