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Parking Controls Assistant

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CItyParking Inc.


PARKING CONTROLS ASSISTANT Start Date: May Part-Time (20-25 Hours / Week; Some Evenings & Weekends) Benefits: Yes - Paid Time Off Background Parking Controls Assistants support our customers with lot monitoring, ticketing, technical support, and helpful & friendly assistance. We utilize mobile devices to validate paying customers & then issue citations when no valid payment or permit is provided. Our employees enjoy a flexible schedule, learning the software, teamwork, and receiving appreciation for helping to make our locations a safe and secure environment. Tasks:  Conduct parking enforcement activities through routine foot patrols of company managed parking locations. Parking enforcement includes, but is not limited to, issuing citations to non-authorized parkers or traffic rule violators. Track parking violations and use discretion for handling repeat offenders to include booting, towing, and/or deactivation of access credentials. Contribute to the cleanliness of parking locations by assisting in the removal of trash and debris. Be vigilant in identifying safety issues during patrols and addressing concerns in a timely manner.  Demonstrate responsibility for company property issued for the purpose of enforcement and maintenance.  Instruct customers on how to use the parking access controls system, including validations, payment methods, and monthly subscriber access options. Assist customer with directions and be knowledgeable about nearby attractions and businesses. Skills:  Speaking - Talking to others to convey information effectively. Active listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading comprehension - Understanding written sentences and paragraphs in work-related documents. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.  Attributes:  Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to listen and understand information and ideas presented through spoken words and sentences. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.  Job Requirements:  Must have access to personal vehicle, clean driving record, and valid Virginia driver's license. Must be able to stand and walk for long periods of time. Must be able to lift a minimum of 25 pounds.

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